Peoples Processing brings you professional and effective audit and review services to streamline the complete post-closing process

Our experts continually train to perform accurate audits and generate timely reports with a focus on reducing operational costs for our clients. We support Mortgage Lenders, Loan Officers, Credit Unions, and other Mortgage Companies for their post-close back-office processing. Our work starts after the mortgage documents have been duly signed and sent back for funding. It involves diligent auditing and reporting to make sure that no documents are missing and are following the underwriting and loan processing compliance rules.

Our 10+ years of experience working with customers for their end-to-end mortgage processing helps in making the entire post-closing process much more efficient for our clients. Our mortgage post closing services support clients right from getting the receipt of signed and funded loan documents from various origination points to reviewing legal, origination, and HMDA documents for regulatory compliance.

Our clients benefit from the quick turn-around time on loan files, reduction in operational costs, rapid scalability, and improved quality to improve the overall customer experience for its borrowers.

Peoples Processing has a suite of Mortgage Post Closing Services such as:

  • Post-closing Audits: Review the loan packages against the investor guidelines for accuracy and completeness and checks if they meet compliance guidelines suggested by RESPA, etc.
  • Trailing Documents Review: Review investor guidelines to prepare a report of missing documents and send it to the trailing documents department for a follow-up.
  • Report & Follow-up on Trailing Documents:
    – Follow up with respective departments for trailing documents. And upon receipt, review them to check accuracy and completeness
    – Post completion, index, key in the information and inform the status to the client
  • Shipping of Loan Files:
    After reviewing and certifying loans per investor guidelines, Peoples Processing ensures the delivery within the given deadlines. This process involves follow-up on exception items, preparing a final loan package, and ensuring the timely delivery of the loans.
  • Final Document Indexing:
    Peoples Processing attains the loan package from the Mortgage Lender and indexes the required information in the client’s LOS.

Benefits of Partnering with Peoples Processing for Post-Closing

  • Over a decade of experience in post-close audits for various large size lenders
  • Leveraging latest technologies such as RPA and AI in mortgage fulfillment
  • Team of experts available in Texas to help collect trailing documents
  • Flexible engagement model to help you reduce fixed costs
Post Closing Audit